Privacy Policy for Éire Excursions
Introduction
Éire Excursions is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, and share information when you use our website and services, or otherwise interact with us. We comply with the General Data Protection Regulation (GDPR) and other applicable data protection laws.
Information We Collect
We collect various types of information in connection with the services we provide. This includes:
- Personal Data You Provide: This includes information you provide when you inquire about our services, book a tour, or communicate with us. This may include your name, contact details (e.g., email address, phone number, postal address), travel preferences, dietary restrictions, passport details (for international travel arrangements), and payment information.
- Information from Your Use of Our Website: We automatically collect certain information when you visit or use our website. This includes your IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of your visits. This data helps us understand how users interact with our site and improve its functionality.
- Information from Third Parties: In some cases, we may receive information about you from third-party partners, such as accommodation providers, transportation services, or other tour operators, when necessary to fulfill your travel arrangements.
How We Use Your Information
We use the information we collect for the following purposes:
- To Provide and Manage Our Services: This includes planning and executing your bespoke tours, historical site visits, natural landscape experiences, cultural immersion programs, coordinating group travel, arranging adventure tourism packages, organising local culinary tours, booking accommodation, managing transportation logistics, and providing guide services.
- To Communicate with You: To respond to your inquiries, provide updates about your bookings, and send you relevant information about our services.
- For Internal Operations: To improve our website and services, conduct data analysis, identify usage trends, and ensure the security of our systems.
- For Legal and Compliance Purposes: To comply with legal obligations, enforce our terms and conditions, and protect the rights, privacy, safety, or property of Éire Excursions, you, or others.
Sharing Your Information
We may share your personal information with third parties in the following circumstances:
- Service Providers: We share information with third-party vendors and service providers who perform functions on our behalf, such as accommodation providers, transportation companies, local guides, payment processors, and IT service providers. These parties are contractually obligated to protect your information and use it only for the purposes for which it was disclosed.
- Legal Requirements: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with legal processes, protect and defend the rights or property of Éire Excursions, or act in urgent circumstances to protect the personal safety of users of our services or the public.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. When we no longer need to use your information for these purposes, we will delete or anonymise it.
Your Data Protection Rights (GDPR)
Under the GDPR, you have the following rights concerning your personal data:
- The Right to Access: You have the right to request copies of your personal data.
- The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
- The Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
- The Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organisation, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. To exercise any of these rights, please contact us using the contact details provided below.
Security Measures
We implement appropriate technical and organisational measures to protect your personal data against accidental loss, unauthorised access, use, alteration, or disclosure. However, no internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post any changes on this page, and the updated policy will be effective as soon as it is posted. We encourage you to review this Privacy Policy periodically.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
Éire Excursions
1290 Grand Canal Quay, Unit 2B, Dublin, County Dublin, D02 E2F4, Ireland